With its launch in 2018, WotNot is a relatively new no-code platform that helps in the creation of chatbots across multiple industry verticals. Trusted by more than 3000 brands, WotNot helps you in building a visual pipeline of potential leads while driving more revenue to your business and retaining long-term customers without increasing the overhead of costs.
WotNot helps in transforming the customer support services across a wide range of domains -right from healthcare to insurance. It offers access to multi-lingual and reliable chatbots operating round-the-clock to allow organizations to focus on the bigger picture. With round-the-clock support along with data analytics, live chat tools, and human handover, WotNot serves to be a great option for small & large-scale businesses.
Reasons to consider WotNot in your no-code stack
Interactive Bot Builder: As far as developing live chat and chatbot solutions is concerned, WotNot is a highly flexible platform. The entire platform is easy to use. The best part is that the process of building chatbots will not require a single line of code. The no-code bot builder by WotNot eliminates all confusion and intimidation out of the process.
Access to Live Chat Tool: The live chat tool by WotNot is highly flexible while providing a direct line of communication between sales and the customers. It also helps in connecting the support teams. Real-time support is an important aspect of any given chatbot platform as most bots are programmed effectively. WotNot makes use of the omni-channel approach for using the live chat tool across different apps and websites.
Conversation Routing: With this feature, customers are capable of viewing qualification details about the entire chat. Customers are also capable of viewing details -ranging from channel to geo-location, phone, email, and so more for adding context as well as personalization to the respective conversations.
What can you accomplish with WotNot?
Human Handover: This feature can be accessed directly via the live chat tool of the software. The feature makes use of built-in triggers for allowing the re-routing of the conversation from the chatbot over to the respective team member in no time.
Advanced chatbot analytics: With this feature, you are able to understand the customers effectively with reliable and accurate data. You also receive access to visual pipelines for important metrics including total number of users, total number of conversations, and returning users.