Tidio Copilot

Tidio Copilot suggests smart, real-time replies to help customer support agents respond faster and more accurately.

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A brief overview of Tidio Copilot

Tidio Copilot is an AI-powered assistant designed to boost the efficiency and quality of customer support by providing real-time, context-aware reply suggestions. It analyzes your company’s help center, FAQs, and previous customer conversations to generate accurate, on-brand responses that agents can use instantly or customize with ease. Installed as a lightweight Chrome extension, Copilot integrates seamlessly with popular platforms like Gmail, Intercom, Zendesk, and Tidio, allowing support teams to maintain their existing workflow without interruption. By eliminating the need to retype repetitive answers or search for information, it saves valuable time and reduces agent workload, all while ensuring consistent and professional communication. Whether you're part of a lean startup or a growing support team, Tidio Copilot helps deliver faster responses, improve customer satisfaction, and keep support operations running smoothly.

Reasons to consider Tidio Copilot in your no-code stack

Tidio Copilot is a powerful solution for support teams looking to boost productivity without sacrificing quality. Here’s why it’s worth considering:

Save time instantly: Suggests accurate, ready-to-send replies in real time, cutting down repetitive typing.
Stay consistent: Delivers on-brand messaging pulled from your company’s knowledge base and past chats.
No disruption: Works as a Chrome extension with tools you already use, no need to switch platforms.
Empower your agents: Keeps humans in control with editable responses and clearly labeled AI-generated suggestions.
Scale support efficiently: Handle more queries with the same team by speeding up response times.

What can you accomplish with Tidio Copilot?

Tidio Copilot helps you streamline customer support and deliver faster, more consistent service. With it, you can:

Respond to customers in seconds: with AI-suggested replies tailored to each conversation.
Maintain brand voice: across all support interactions using content drawn from your help center and FAQs.
Reduce agent workload: by eliminating repetitive typing and manual searching for answers.
Boost support capacity: without hiring more staff, allowing your team to handle more inquiries efficiently.
Enhance customer satisfaction: with quicker, more accurate, and professional responses every time.