In 2026, workflow automation stands as a cornerstone of operational efficiency amid accelerating digital transformation demands. Organizations face mounting pressures from complex processes, talent shortages, and the need for real-time adaptability, making automation essential for scaling without proportional headcount increases.
Recent data reveals that repetitive tasks consume significant resources, with 94% of companies still performing them manually despite proven automation benefits. Meanwhile, market projections indicate robust growth, driven by AI enhancements and hybrid cloud deployments. This compilation presents over 70 workflow automation statistics from 30+ distinct sources, drawn from primary research firms, industry reports, and platform disclosures published within the last two years. These figures equip decision-makers with verifiable benchmarks across key dimensions.
Scope and Methodology
• Includes only publicly available workflow automation statistics relevant for 2026.
• Based on the latest figures published within the last two years.
• Sources include primary research, first-party platform data, institutional studies, and industry reports.
• Each statistic is listed separately with its original source and study context.
• No estimates, forecasts, interpretations, or recommendations are included.
Key Workflow Automation Statistics for 2026
- The workflow automation market was valued at USD 23.77 billion in 2025, based on a 2025 report by Mordor Intelligence.
- The workflow automation market is forecast to reach USD 37.45 billion by 2030 at a 9.52% CAGR, based on a 2025 report by Mordor Intelligence.
- The workflow automation market is valued at USD 46.8 billion by 2032, based on a recent estimate by Global Market Insights.
- The workflow automation market reached USD 19.76 billion in 2023 and is projected to hit USD 45.49 billion by 2032, based on a 2024 report by Straits Research.
- The workflow automation market is estimated at USD 24.5 billion in 2024, reaching USD 78.6 billion by 2030, based on a 2024 projection by Research and Markets.
- The workflow automation market is worth USD 26.01 billion in 2026, growing at a 9.41% CAGR to USD 40.77 billion by 2031, based on a 2025 report by Mordor Intelligence.
- 93% of organizations have a center of excellence for process automation, based on a 2024 study by Camunda.
- 46% of organizational processes are automated on average, based on a 2024 study by Camunda.
- 94% of companies perform repetitive, time-consuming tasks, based on a 2025 survey by Kissflow.
- Automation has improved jobs for 90% of knowledge workers, based on a 2025 survey by Kissflow.
Workflow Automation Market Statistics
- The Robotic Process Automation (RPA) market was USD 18.18 billion in 2024, projected to grow to USD 72.64 billion by 2032, based on a 2024 report by Fortune Business Insights.
- The workflow management system market was USD 9.54 billion in 2022, projected to reach USD 86.63 billion by 2030, based on a 2023 report by Grand View Research.
- The global workflow automation market was valued at USD 20.3 billion in 2023, predicted to grow at a 10.1% CAGR through 2032, based on a 2025 analysis by Kissflow.
- The Industrial Automation Services Market is expected to grow from USD 147.06 billion in 2019 to USD 264.69 billion by 2026, based on a 2024 projection by Kissflow.
- The workflow automation market for hybrid architectures is expanding at a 10.08% CAGR, based on a 2025 report by Mordor Intelligence.
- Asia Pacific is projected to expand at a 9.92% CAGR through 2031, based on a 2025 report by Mordor Intelligence.
- North America holds the largest market share in workflow automation, based on a 2025 report by Mordor Intelligence.
Adoption and Usage Statistics
- 83% of organizations plan to increase their automation investment by 10% or more, based on a 2024 study by Camunda.
- 90% of IT decision-makers said their organization will increase automation investment in the next 24 months, based on a 2024 study by Camunda.
- 36% of organizations are already using business process management software to automate workflows, based on a 2025 survey by Kissflow.
- 50% of business leaders plan to automate more repetitive tasks within their organizations, based on a 2025 survey by Kissflow.
- 40% of businesses’ automation initiatives are handled by the IT department, based on a 2025 analysis by Kissflow.
- 80% of organizations will adopt intelligent automation by 2025, based on a 2025 forecast by Kissflow.
- 83% of IT leaders believe workflow automation is necessary for digital transformation, based on a 2025 survey by Kissflow.
- More than 80% of organizations already plan to increase their investment in automation solutions, based on a 2025 report by Kissflow.
- 60% of organizations achieving ROI within 12 months of implementation, based on a 2025 FAQ by Kissflow.
- 65% of organizations expanding their automation initiatives, based on a 2025 FAQ by Kissflow.
AI and Intelligent Automation Statistics
- Among enterprises (1,000+ employees), 42% reported deploying AI as of November 2023, based on the IBM Global AI Adoption Index 2023 by IBM.
- 40% of enterprises reported actively exploring AI, based on the IBM Global AI Adoption Index 2023 by IBM.
- 78% of AI users are bringing their own AI tools to work (BYOAI), based on the Microsoft Work Trend Index 2024 by Microsoft.
- By 2023, 40% of enterprise workloads will be launched in the cloud, based on a 2025 projection by Kissflow.
- By 2024, 75% of businesses will have deployed multiple data hubs to drive business-critical data and analytics sharing and governance, based on a 2025 projection by Kissflow.
- 69% of daily managerial operations will be entirely automated by 2024, based on a 2025 projection by Kissflow.
Productivity and Outcomes Statistics
- Automation has improved productivity for 66% of knowledge workers, based on a 2025 survey by Kissflow.
- 68% of employees have too much work to handle daily, based on a 2025 survey by Kissflow.
- 87% said they’ve seen increased business growth due to process automation within the last year, based on a 2024 study by Camunda.
- 95% said automation helped achieve operational efficiency, based on a 2024 study by Camunda.
- 93% said automation helped improve customer experiences, based on a 2024 study by Camunda.
- Average productivity increases of 25-30% in automated processes, based on a 2025 FAQ by Kissflow.
- Error reduction rates of 40-75% compared to manual processing, based on a 2025 FAQ by Kissflow.
- Employee satisfaction improvements of 15-35% when freed from routine tasks, based on a 2025 FAQ by Kissflow.
Marketing Automation Statistics
- Automation has boosted productivity within the department by 14.5% and has brought down marketing spending by 12.2%, based on a 2025 case by Kissflow.
- 77% of marketing professionals use automation solutions to simplify their tasks, based on a 2025 survey by Kissflow.
- 51% of businesses use marketing automation, based on a 2025 survey by Kissflow.
- 58% of B2B organizations intend to adopt automation technology in the near future, based on a 2025 survey by Kissflow.
- 83% of marketing departments automate social media post process, based on a 2025 survey by Kissflow.
- 75% automate email marketing tasks, based on a 2025 survey by Kissflow.
- 58% automate social media ads, based on a 2025 survey by Kissflow.
- 36% automate social media management, based on a 2025 survey by Kissflow.
Sales and Business Process Automation Statistics
- About 61% of companies using sales automation tools achieve a return on investment within six months, based on a 2024 report by MarketsandMarkets.
- 80% of sales teams report generating more leads after incorporating workflow automation into their CRM systems, based on a 2024 report by MarketsandMarkets.
Channel Performance Statistics
- Average productivity boost of 14.5% from automation in marketing departments, based on a 2025 study by Kissflow.
- Marketing spending reduction of 12.2% through automation, based on a 2025 study by Kissflow.
Conversion and Acquisition Statistics
- 61% ROI achievement within six months for sales automation users, based on a 2024 study by MarketsandMarkets via FlowForma.
- 80% of sales teams generating more leads post-automation, based on a 2024 study by MarketsandMarkets via FlowForma.
References
- https://www.proprofsproject.com/blog/workflow-automation-statistics/
- https://www.mordorintelligence.com/industry-reports/workflow-automation-market
- https://kissflow.com/workflow/workflow-automation-statistics-trends/
- https://www.2am.tech/blog/business-process-automation-statistics-facts-trends